Subaru Outback in Louisville, KY

“ I recently purchased Subaru number 3!! Deonte helped us with the last 2 and working with him is great!! Very informative, pleasant and a great assett to Neil Huffman. After my first Subaru Forrester I will not go anywhere else to buy a Subaru. I did purchase a Outback recently and it has become the best vehicle I have ever had. Thank you Deonte, Neil Huffman, you have a very satisfied customer. ”

“ Management went above and beyond to secure our business and satisfaction. The entire experience was exceptional from the moment we stepped on the lot. Pierce was an excellent salesperson who answered every question we had. He made the process easy and gave us confidence in the company and the extraordinary leadership of Jay, the general sales manager. Thanks again for a great experience and a beautiful car! ”

“ We had a great experience at Neil Huffman Subaru on Dixie Highway! Our salesman Bryson Spaulding worked endlessly to find the perfect 2025 Outback Subaru! He found the special features that I was looking for and the perfect color! All features were thoroughly explained! ”

“ I cannot say enough about the outstanding team at Neil Huffman Subaru! A special thank you to Leilani, who has been helping my daughter with her Subaru purchases for over 15 years and now helped me find my perfect ride — a 2025 Subaru Accent Touring Onyx. She is the definition of professional, knowledgeable, and caring. A huge thanks also to Joe, who went above and beyond to assist with the sale, and to Jay, my new “battle buddy” ~ as a fellow Desert Storm veteran, I truly appreciate the connection and camaraderie. I can’t forget Jessica in finance, who made the paperwork process smooth, clear, and stress-free. This entire team delivered exceptional service from start to finish ~ patient, attentive, honest, and truly committed to making sure their customers are happy. They made me feel valued, not just as a buyer, but as part of the Subaru family. I highly recommend Neil Huffman Subaru to anyone looking for a vehicle. ”

“ I had an amazing experience working with Deontae Bailey at Neil Huffman Subaru. He was very friendly, knowledgeable, and never pushy. He took the time to understand what I was looking for, and made sure I felt confident and comfortable with my decision. The entire process was smooth and stress-free. I absolutely love my new Subaru Crosstrek and couldn't be happier with the service I received. If you're looking for someone who genuinely cares and goes above and beyond, ask for Deontae Bailey you won't be disappointed! ”

“ Nyjell and service team were stellar helping us with technical/software issues. We’re very appreciative! ”

“ Deontae was great to work with, knowledgeable, helpful, friendly, and patient. He answered all of my questions and made the car buying experience a good one. ”

“ Everyone is helpful, positive and energetic. They want you to make you happy. True service-oriented and well managed. Love my Wilderness Outback! ”

“ Leilani (sales) was absolutely wonderful; so knowledgeable and friendly. I have never owned a Subaru before, so I was unsure what I really wanted. Leilani helped me through every step of the process. Jessica (finance) was extremely helpful and kind and personable! Q (I believe he works in the detail shop) was such a sweet and kind sole! Everyone person we interacted with was just so friendly and full of energy. The Huffman Team really made buying a car a wonderful experience. I drove off the lot with the car of my dreams! So happy to be part of the Huffman Family! ”

“ They did a great job setting the price and time expectation. Offered me a loaner car. Explained the service and product they installed when I picked it up. Polite and quality service. ”

“ Tim, Timothy Johnson, was 100% THE reason we bought with Neil Huffman. Not to say that anyone else there was not a good experience, but Tim was our customer consultant and he was OUTSTANDING! He knew the product on a level far beyond what we experienced across town. He took the time to explain packages, trim levels, options, models, and coverages. He invested the time with us that it took for my wife to find THE car for her. There was no rush and no pressure. Tim is an outstanding representative of a dealership that cares. After the paperwork was done, Tim explaining and helped my wife setting up her car, sync her phone, explain safety features and option that we could select to use, showed us around the dealership for when we need service, scheduled our first service (another benefit you won’t find across town - the first 6 services are complimentary with some mile and time limitations), and even snapped some photos for us as she drove out of the showroom. I have no doubt that he will be there for us if we were to need him. Across the board, one of the best experiences I have had in 30 years of car buying. Thanks Tim and thanks to the Huffman family for a great experience.. ”

“ Chris was very straight forward and the entire team was willing to negotiate to get me the deal I wanted. I drove 2hrs to do business with them and it was worth it. I hope to have this car for a long time and if not, I will be doing business with them in the future to upgrade. ”

“ We had a great experience today buying our new 2024 Outback at Neil Huffman Subaru. Terrence Cecil, their Sales Manager, sent us as requested a solid out-the-door offer with the Subaru financing via email right away, saving us time and making sure that we got a good deal on the exact Subaru in the color my wife wanted. Timothy Johnson then took over and helped us learn about the Outback and all of its cool and functional features. Timothy's knowledge of Subarus is impressive, and on top of that he's a very nice and helpful person. My wife drove on the test drive with Timothy, and he demonstrated a few more features of the Outback as she was driving. It was a relaxed and helpful drive, and at the end of it my wife knew she wanted that car. While she went home with her current car (a CR-V that we are loaning long-term to one of our grown children), I finished up the paperwork with Timothy. Jerry also helped out explaining the advantages of the Subaru Gold Warranty, which we got at a nice discount. Jerry also helped with the loan paperwork. Finally, when was all that done I was there with my car—and my wife's new Subaru! I realized I needed to call my wife to ask her to take a Lyft back the the dealer to get her new car. But Timothy literally went the extra miles, and as I drove home in my car Timothy drove my wife's new Outback to her. My wife really likes her Outback, which has a luxury car ride and lots of safety and convenience features, while also having cargo room and Subaru's famous all-wheel-drive. Finally, with every car sold Huffman includes the first three years of scheduled maintenance, which is appreciated. ”

“ I recently purchased a brand new 2025 Subaru Outback from Neil Huffman Subaru, and I couldn’t be more thrilled with the experience. Our car salesman, Joe Flippin, was absolutely phenomenal. From the moment we walked in, Joe went above and beyond to ensure we were well taken care of. He was incredibly attentive, patiently walking us through every detail of the vehicle, and even stayed after hours to make sure I fully understood all the features of my new Outback. Joe’s dedication to customer service is unmatched, and it’s clear he truly cares about his customers’ satisfaction. My husband and I are completely sold on returning to Neil Huffman Subaru for any of our future car needs. If you’re in the market for a new vehicle, I highly recommend asking for Joe Flippin—you won’t be disappointed! ”

“ Our salesman was fantastic. Great personality and exceptional service. It was the best experience that I have ever had when purchasing a vehicle. Thank you Tim. ”